Shipping and payment
We provide secure online payments:
- We accept: Credit or Debit card - Mastercard, Maestro, VISA VISA Electron and V Pay.
- Security: All online payments are secured by Unicredit Bulbank and are made on separate server (SSL secured), owned by bank institution. Fashionmx do not store card information!
- 3D secure code: Our virtual posterminal will ask you for 3D secure code (in case your card is registered by 3D code).
- Currency: You can browse and shop on Fashionmix in EUR, USD or GBP, but after checkout you will be charged in EUR.
Bank transfer is also applicable:
Please specify your order number when you make the transfer. Our bank details:
- Bank: Handelsbank Germany
- IBAN: DE03700111106050674159
- Bank code (SWIFT / BIC): DEKTDE7GXXX
- Account Holder: TW Fashionmix BG LTD.
- Address: Handelsbank, Elsenheimer Str. 41, München 80687, Germany
Fashionmix ships worldwide with DHL Express. (We provide also trackable economy shipping for EU countries and UK. See below)
We dispatch on the same or next business day:
- All clothing & shoes orders are dispatched form our warehouse on the same or next business day (it depends on the time of your purchase). For custom printed t-shirts we need two more additional days to prepare the goods before they have been dispatched.
- Once your order has been sent, you will be notified by e-mail containing the tracking number of the shipment. We provide phone and e-mail support for your safety!
Providing incorrect information for delivery:
- In case that the shipment hasn't been successfully delivered to the address due to incorrect information provided by the buyer, such as phone number, address, etc. or if the buyer for some reason decided not to accept the package, the shipment will be returned at the expense of the buyer. We will keep shipping costs both ways from the total amount of the order that we have to refund once we receive the automatically return.
DHL Express worldwide shipping
With our fast and trackable DHL express service you can the real chance to have your order on the next business day! (DHL provides also Saturdays deliveries)
DHL Express pricing:
- The price for DHL Express starts from 12-14 EUR (depends on your destination) for orders up to 0.500 kg and it's automatically calculated on the shopping cart page or checkout. Please provide an accurate ZIP or Postal code in order to view your best DHL Express shipping price!
Shipping time is as follows:
|Europe and UK||1-2 days|
|Asia and Middle East||2-4 days|
|Australia and South America:||3-4 days|
!!! Important information !!!
- Delivery to countries outside the EU:
Recipients of shipments outside the EU are responsible for any customs fees, duties, taxes and other levies.
Fashionmix has no control over these charges. We are not able to give you any information about the cost that would be, as customs policies and import duties vary widely from country to country.
Please check the local laws and regulations regarding import before buying. You should contact your local customs office for current charges before to order, hereby you will not be surprised by charges you were not expecting.
For some countries we provide economy shipping - again trackable and reliable. But much slower: 5-7 days depending on your shipping destination.
Price for economy shipping:
- It's flat rate, which means - the price doesn't depend on how many articles you'll order and their weight. It's always the same price.
- And more good news for you: for orders above 300 EUR you will receive a FREE DELIVERY.
Please find your country in the list below to see the shipping price.
|Austria||9.99 EUR||5-7 days|
|Belgium||9.99 EUR||5-7 days|
|Bulgaria||5.99 EUR||5-7 days|
|Croatia||5.99 EUR||5-7 days|
|Czech Republic||5.99 EUR||5-7 days|
|Denmark||9.99 EUR||5-7 days|
|France||9.99 EUR||5-7 days|
|Germany||9.99 EUR||5-7 days|
|Greece||5.99 EUR||5-7 days|
|Hungary||9.99 EUR||5-7 days|
|Italy||9.99 EUR||5-7 days|
|Luxembourg||9.99 EUR||5-7 days|
|Netherlands||9.99 EUR||5-7 days|
|Poland||9.99 EUR||5-7 days|
|Romania||5.99 EUR||5-7 days|
|Slovakia||5.99 EUR||5-7 days|
|Slovenia||5.99 EUR||5-7 days|
|Spain||9.99 EUR||5-7 days|
|USA||13.99 EUR||7-10 days|
Happy online shopping on Fashionmix :)
We are always ready to hear your feedback.